Thank you for choosing Scalar Wheels! We strive to provide high-quality products and excellent service to our customers. Below is our shipping policy to help you understand how we handle shipping and delivery.

Shipping Rates and Delivery Time

We offer flat-rate shipping fees based on the package for economy and standard shipping services. Delivery times may vary depending on the shipping carrier and the shipping method you choose.  We offer the following shipping options:

  • Standard Shipping: Delivery time may take 2-5 business days, depending on your proximity.
  • 2nd Day Air (available for smaller packages): Delivery time may take 2 business days.

UPS Ground is typically chosen for shipping wheelsets.  Smaller packages are typically shipped via USPS. 

Please note that the estimated delivery times are based on business days and exclude weekends and holidays. The delivery time may be affected by unforeseen circumstances such as carrier delays or extreme weather conditions.  US shipping only. 

Accessories that are in stock will ship within 2 business days from the order date.  Wheelsets are assembled upon order and typically ship within 5-7 business days from the order date.  Supply chain issues within the bicycle industry can cause delays in some instances.  If you have any questions on product availability, please contact 

Shipping Address and Order Tracking

Please make sure to provide a complete and accurate shipping address. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses. Once your order is shipped, we will send you an email confirmation with a tracking number. You can track your order through the carrier's website with the provided tracking number.

International Shipping

We do not offer international shipping at this time. 

Returns and Refunds

Please refer to our Returns and Refunds Policy for more information on how to return or exchange a product.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us at We will be happy to assist you.